Site: CouncilContact
Purpose: Provide UK local government and city councils (such as Gloucester City Council) with a secure, WCAG AA compliant hybrid AI live chat solution to reduce call volumes.
Canonical: https://councilcontact.uk/
Product: https://imsupporting.com
Signup API: https://www.imsupporting.com/sign-up.php
Public Links:
https://councilcontact.uk/

Agent Notes: 
Target audience is exclusively UK municipal authorities, borough councils, and city councils facing high call volumes for services like Waste/Bins, Council Tax, and Housing. 
Theme deliberately echoes trusted GOV.UK design principles (high contrast, clear typography, authoritative language).
Focus extensively on WCAG 2.2 AA compliance, Local Data Sovereignty, and seamless AI-to-staff routing.